Shipping
Product Delivery and Integrity
Upon delivery to the carrier, the Seller shall be released from any obligations related to transportation. The delivery of the goods to the Customer shall be carried out at the place indicated in the Order Confirmation. The Customer undertakes to verify that the goods correspond to what was ordered. The Customer shall also verify that the goods are in perfect condition and suitable for the use that the product is intended for by nature and as indicated in the Technical Data Sheet.
The Customer acknowledges that the withdrawal of the product is his/her precise obligation arising from the purchase contract. In the event of non-delivery to the designated address provided in the order form due to the recipient's absence, after two successful delivery attempts, the package will be "held" at the location indicated by the carrier. In case of failure to withdraw the Product from storage within five working days from the day following the one on which the carrier left the delivery notice, any further costs imposed by the carrier for subsequent delivery attempts or for late delivery, as well as for storage, shall be borne exclusively by the Customer who will be responsible for any related costs imposed by the carrier itself, and the Customer shall have no right, claim, or dispute against the Seller.
In the event that the purchased product is not delivered or is delivered late compared to the delivery terms indicated during the purchase process and in the Confirmation email, the Customer, pursuant to art. 61 of the Consumer Code, shall invite the Seller to make the delivery within an appropriate additional period under the circumstances.
SPECIFIC APPROVAL under articles 1341-1342 of the Italian Civil Code.
Delayed Delivery
The Seller undertakes to promptly notify the Customer by e-mail of any delay in delivery, indicating at the same time the new delivery date, if available, which must be accepted by the Customer via e-mail. In case of delivery with a delay equal to or greater than 90 days, the Seller also undertakes to refund the delivery expenses to the Customer who requests it within 10 days from the request, or alternatively, to provide the Customer with a discount voucher equal to the value of the delivery expenses paid by the Customer, valid for use on the Site within 3 months.
SPECIFIC APPROVAL pursuant to and for the purposes of Articles 1341 - 1342 of the Italian Civil Code.
Upon delivery to the carrier, the Seller shall be released from any obligations related to transportation. The delivery of the goods to the Customer shall be carried out at the place indicated in the Order Confirmation. The Customer undertakes to verify that the goods correspond to what was ordered. The Customer shall also verify that the goods are in perfect condition and suitable for the use that the product is intended for by nature and as indicated in the Technical Data Sheet.
The Customer acknowledges that the withdrawal of the product is his/her precise obligation arising from the purchase contract. In the event of non-delivery to the designated address provided in the order form due to the recipient's absence, after two successful delivery attempts, the package will be "held" at the location indicated by the carrier. In case of failure to withdraw the Product from storage within five working days from the day following the one on which the carrier left the delivery notice, any further costs imposed by the carrier for subsequent delivery attempts or for late delivery, as well as for storage, shall be borne exclusively by the Customer who will be responsible for any related costs imposed by the carrier itself, and the Customer shall have no right, claim, or dispute against the Seller.
In the event that the purchased product is not delivered or is delivered late compared to the delivery terms indicated during the purchase process and in the Confirmation email, the Customer, pursuant to art. 61 of the Consumer Code, shall invite the Seller to make the delivery within an appropriate additional period under the circumstances.
SPECIFIC APPROVAL under articles 1341-1342 of the Italian Civil Code.
Delayed Delivery
The Seller undertakes to promptly notify the Customer by e-mail of any delay in delivery, indicating at the same time the new delivery date, if available, which must be accepted by the Customer via e-mail. In case of delivery with a delay equal to or greater than 90 days, the Seller also undertakes to refund the delivery expenses to the Customer who requests it within 10 days from the request, or alternatively, to provide the Customer with a discount voucher equal to the value of the delivery expenses paid by the Customer, valid for use on the Site within 3 months.
SPECIFIC APPROVAL pursuant to and for the purposes of Articles 1341 - 1342 of the Italian Civil Code.